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Omne Hosting Docs

Renewals and invoices

Billing cycles

Section titled “Billing cycles”

You choose a billing cycle at checkout: monthly, quarterly, semi-annual, or annual. Longer cycles cost less per month, and the discount is shown at checkout.

Automatic renewal

Section titled “Automatic renewal”

Services renew automatically unless you cancel before the renewal date. To see when yours renews, open Services in your client area. The Next Renewal column and the Expires At date on each service page show it.

Invoices

Section titled “Invoices”

Open Invoices in your client area to view and pay your invoices. A new invoice is created ahead of each renewal, so you have time to pay before your service runs out.

Payment options are shown at checkout and on each invoice.

If a payment is missed

Section titled “If a payment is missed”

If an invoice is not paid within 48 hours of its due date, your service may be suspended automatically. A suspended service that stays unpaid can then be terminated, and your server data deleted.

If you cannot pay on time, open a ticket before the due date and we will help. See Contact support.

Change plans or stop renewing

Section titled “Change plans or stop renewing”